Refunds and Exchanges

Should you wish to receive a full refund, the items must be returned to us in a resalable condition in all the original packaging. The item needs to be received back within fourteen days from the day the parcel was delivered.

Please note that refunds for items bought as gifts can only be issued to the original purchaser. If you decide to exchange an item or items we cannot stop the original purchaser from knowing.

Exchanges and Credit Notes
If an item is outside of the fourteen day time frame, or is in a non resalable condition, a credit note may be issued at the discretion of Maison Blanc and will be valid for three months from the date of issue.